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Amirtash, P, Majid Parchami, J and Jelodar, M B (2021) Integration of project management services for International Engineering, Procurement and Construction projects. Built Environment Project and Asset Management, 11(2), 330-49.

Bhattacharya, S, Momaya, K S and Iyer, K C (2021) Bridging the gaps for business growth among Indian construction companies. Built Environment Project and Asset Management, 11(2), 231-50.

Cevikcan, E and Kose, Y (2021) Optimization of profitability and liquidity for residential projects under debt and equity financing. Built Environment Project and Asset Management, 11(2), 369-91.

Isuri Anuradha, A, Soorige, D and Geekiyanage, D (2021) Comparative study on life cycle assessment of buildings in developed countries and Sri Lanka. Built Environment Project and Asset Management, 11(2), 304-29.

Moyo, T, Crafford, G and Emuze, F (2021) People-centred management for improving construction workers' productivity in Zimbabwe. Built Environment Project and Asset Management, 11(2), 350-68.

Ottou, J A, Baiden, B K, Nani, G and Martin Morgan, T (2021) Benefits of implementing Six Sigma in competitive tendering process. Built Environment Project and Asset Management, 11(2), 214-30.

  • Type: Journal Article
  • Keywords: competitive tendering; delays; six sigma; quantity surveying; qualitative analysis; job satisfaction; human resources; tendering; decision making; content analysis; competition; Ghana
  • ISBN/ISSN:
  • URL: http://dx.doi.org/10.1108/BEPAM-07-2020-0117
  • Abstract:
    This research investigates the implementation of Six Sigma in competitive tendering processes to address persistent delays by identifying the potential benefits and challenges of implementing Six Sigma in construction competitive tendering processes. The results seek to encourage practitioners to implement Six Sigma in addressing competitive tendering process delays. Literature was reviewed to identify the benefits and challenges of Six Sigma implementation in construction processes and categorized under broad headings. Three case studies were used to authenticate the literature findings by applying Define-Measure-Analyse-Improve-Control to their construction competitive tendering processes. Furthermore, quality tools and techniques together with documentary analysis, content analysis and determination of frequencies of quantitised qualitative data were employed to identify potential benefits and challenges. The most common Six Sigma benefits achievable in construction competitive tendering are Time Related benefits. Other benefits likely to emanate as ripple effects are Customer Focus Related, Quality Related, Process Improvement Related, Human Resource Related, Finance Related and Decision Related. However, implementation challenges should be expected. Six Sigma implementation in construction competitive tendering promotes time efficiency. It is expected that this will encourage quantity surveyors, procurement practitioners and their institutions to implement Six Sigma in addressing persistent delays in their competitive tendering processes. This paper demonstrates the use of merged approach under mixed method to identify the benefits and challenges of Six Sigma implementation in construction competitive tendering process within the Ghanaian context.

Safapour, E, Kermanshachi, S and Kamalirad, S (2021) Analysis of effective project-based communication components within primary stakeholders in construction industry. Built Environment Project and Asset Management, 11(2), 157-73.

Sekar, G, Sambasivan, M and Viswanathan, K (2021) Does size of construction firms matter? Impact of project-factors and organization-factors on project performance. Built Environment Project and Asset Management, 11(2), 174-94.

Sun, J, Balakrishnan, S and Zhang, Z (2021) A resource allocation framework for predisaster resilience management of interdependent infrastructure networks. Built Environment Project and Asset Management, 11(2), 284-303.

Tuffaha, F M, Assaf, S, Yasar Zakaria, Z and Hadidi, L A (2021) A framework for the performance assessment of construction contractors in Saudi Arabia. Built Environment Project and Asset Management, 11(2), 195-213.

Verma, S, Mandal, S N, Robinson, S, Bajaj, D and Saxena, A (2021) Investment appraisal and financial benefits of corporate green buildings: a developing economy case study. Built Environment Project and Asset Management, 11(2), 392-408.

Zarghami, S A and Gunawan, I (2021) The emergence and evolution of reliability theory for water distribution networks. Built Environment Project and Asset Management, 11(2), 251-65.